Support

We’re here to help with anything related to the Pelvatone Plan, your account, payments, or your privacy rights.

Contact us

Email us at [email protected] and we’ll get back to you as soon as we can.

Common topics

• Questions about your quiz answers, your starting level or the Pelvatone Plan
• Accessing your plan, the weekly progression, or what to do after missed days
• Billing, refunds, and the Money-Back Policy
• Managing or cancelling a subscription (Subscription Terms)
• Privacy requests, including withdrawing consent for your assessment answers (Privacy Policy)

A note on health and medical questions

Pelvatone is a pelvic-floor strength-training programme — it is not medical care, urology, sexual medicine, physiotherapy or professional advice, and our team cannot answer medical questions or advise on medication. If you have pain, a sudden or persistent change in sexual or urinary function, a recent injury or surgery, or a health condition, or if you are dealing with anything affecting your health or safety, please contact a qualified healthcare provider or your local emergency services.